App does not load

Tabs Studio is an embedded app, meaning it shows directly inside of your Shopify admin instead of running independently in a separate browser tab.

Sometimes, Shopify has trouble loading embedded apps and that can prevent them from displaying.

If you can see the main menu of the Tabs Studio app but nothing else, Shopify wasn't able to load the app into your admin.

There are many reasons why Shopify may not be able to load the app and most of them are not directly related to the app. Usually, it's a temporary connection problem or an issue with your browser cache or cookies.

If the app does not load for you:

  • Check the Shopify status page for outages
  • Log out of the app and then log back in
  • Log out of your store and then log back in
  • Log into your store in an 'Incognito' or 'Private' window
  • Log into your store using a different browser or a different computer
  • Turn off any ad-blocking or cookie-blocking browser extensions
  • Clear your browser cache

If none of the suggestions help, please contact Shopify for assistance.

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